Last Updated: 1st June, 2025
At Buddha.Market , we stand behind our products and want you to shop with confidence. Here’s our comprehensive return and refund policy:
1. Fast & Reliable Delivery
✓ Free Worldwide Shipping on all orders
(Exclusions: U.S. customers pay all-inclusive taxed shipping at checkout. Canadian customers pay a flat logistics fee – displayed at checkout)
Regional Notes:
• EU/UK: Duties included in product price
• See full shipping policy for country-specific details
✓ Estimated Delivery:
- Standard packages: 10-25 business days
- Large/Bulky packages: 25-45 business days (see note below)
✓ Delivery Guarantee: We ensure on-time delivery or offer compensation- Real-time tracking from warehouse to doorstep
- 50% refund if package not received within 50 days
- 100% refund if package not received within 75 days
Important Notes:
• “Large packages (over 3kg or 60cm in any dimension) require special handling and may take 1-2 weeks longer than standard shipments due to carrier restrictions. Tracking updates will be provided throughout transit.”
• Delivery times vary by destination and customs processing
2. Hassle-Free Returns
✓ Return Window: Request a return within 60 days of delivery
✓ Free Returns for Quality Issues: We cover return shipping if the item is defective/damaged
✓ Customer-Paid Returns: Buyer covers return shipping for non-quality issues (e.g., change of mind)
Easy Process:
- Contact support or submit a return request online
- Receive a prepaid label (quality issues) or return instructions (non-quality issues)
- Ship the item back
3. Full Refund Protection
✓ Damaged Items: 100% refund + return shipping covered
✓ Wrong Items: Free replacement or full refund
✓ Processing Time: 3-5 business days after return receipt
4. Secure Shopping Experience
- Payment Security: All transactions are encrypted – we never share your payment details
- Data Protection: Your personal information is always kept secure
5. Sustainable Practices
We’re committed to eco-friendly packaging and responsible sourcing
Important Notes
× Non-returnable items: Intimate apparel, customized products, digital goods (For hygiene reasons, some items may only be eligible for exchange if defective.)
× Return-related international duties/taxes: Customer’s responsibility (unless return is due to our error)
Need Help?
Contact our friendly support team: 📧 service@buddha.market
This policy complies with international consumer protection standards. Some countries may have additional rights.
Delivery times may vary during holidays or peak seasons. Tracking information will be provided for all international orders.
